Frequently Asked Questions (FAQ) About Williamsburg Pet Hotel & Suites in St. Louis, MO

What is the minimum age for my pet to come to Williamsburg?

All of our guests must be at least 4 months of age.

Williamsburg Pet Hotel and Suites requires all dogs who participate in doggie daycamp be spayed or neutered by 6 months old.

Williamsburg requires all dogs to be up to date on their Rabies, Bordetella, and Distemper vaccines. The canine influenza vaccine is not required but is highly recommended. Cats must be up to date on Rabies, and Feline Distemper.

Williamsburg does not discriminate based on dog breed. We love all breeds and love the uniqueness of all of our guests.

Not all pets are the same, and most have needs that are different from others. If your pet has any special needs, just let us know.

Every pet is different and deserves the personalized care they need. If your pet has any special needs, just let us know before dropping them off.

Our dog boarding and cat boarding services provide individual rooms for each dog that are climate-controlled and have a personal attendant assigned to care for your pet’s needs. If your furry friend attends doggie daycare, they will share a large outdoor space with other dogs of their temperament. We also have indoor spaces they may share.

If you have questions or concerns regarding this matter, feel free to contact us for more information.

Our comprehensive pet grooming services include:

We also offer the following individual grooming services:

Dogs can roam free in our large outdoor play areas. They even have the option to swim in our outdoor dog pool on hot weather days.

Here are pricing breakdowns for all our services.

ServicePrice
Standard RoomBoarding
Boarding w/All-Day Play
$50
$70
Stay and PlayBoarding w/All-Day Play$57
Standard SuiteBoarding
Boarding w/All-Day Play
$70
$90
Junior SuiteBoarding w/All-Day Play$72
Deluxe SuiteBoarding w/All-Day Play$82
XL Deluxe SuiteBoarding w/All-Day Play$86
Premiere SuiteBoarding w/All-Day Play$90
Cat CondoStandard Condo$25
Cat CondoStandard Condo w/Window$28

Guests can check in anytime during our office hours. Our goal is to be as flexible as possible and allow ample time for checking in and going over all your pet’s information. Guests may check out at any time during our office hours as well. Please note: dogs that do not participate in day camp will be charged for a full day if picked up after 12:00 pm. Pets that participate in day camp are charged for a full day of camp if picked up after 12:00 pm.

Pets are let outside for their last potty break between 8:00 – 9:00 p.m. Additionally, in the morning, pets are let out at 7:00 a.m.

Absolutely! We are equipped to store and serve all types of food, including refrigerated or frozen food. For these foods, we simply ask that you know the amount of food that is fed based on a standard measuring cup, or that it is pre-bagged into individual meals.

Of course! We allow you to bring in your own bedding from home. Pets often enjoy having a piece of their home with them. For safety reasons, we prefer not to have items that are filled with stuffing. We also encourage blankets to be brought in over large beds as they are easy to be washed, if needed. Beds with easily removable covers are allowed.

We love hearing from parents and giving them an update on how their furry family member is doing! Give us a call or shoot us a text and we will update you as quickly as we can!

Not a problem! Plans change and we completely understand. We ask that you give us a call as soon as you know so that we can ensure that he/she receives their grooming, or other services requested. If no notice is provided, those services may not be able to be completed.

Our busy seasons run parallel to the times that children are out of school— major holidays and the summer months. If you know you’re traveling during peak times, we encourage you to make a reservation as early as possible to ensure we have space for your pet.

During normal seasons, we recommend calling us at (636) 227-5764 a week or two in advance, especially if you’re wanting to book one of our suites. In the summer and around major holidays, we recommend booking at least one month in advance to get your preferred room.

Customer Testimonials

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Lynn Breeher profile picture
Lynn Breeher
3 days ago
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It was great I love dropping Nova off here. Not only was check in super fast and painless, but the attendant who came and got her was so sweet. Even after she peed on the floor from nerves they weren’t angry and didn’t glare at us or get mad they even let me walk with them to the door for her comfort. Then after we picked her up they gave us a full report of butt sniffing and running around and now I have a very tired and happy puppy. I can’t wait to continue taking her there to hang out with her friends.
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Kathy Broska profile picture
Kathy Broska
7 days ago
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We’ve been taking our fur baby to Williamsburg Pet Hotel for years, and I can’t say enough good things about the people there. The entire team is wonderful, and it’s clear they genuinely care about the animals in their care. They’ve always been kind, accommodating and great about communicating with us. It means a lot to have a place we trust completely when we’re away. Highly recommend!
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Christie Neuhoff Dennison profile picture
Christie Neuhoff Dennison
14 days ago
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Staff is very friendly and helpful. I called to see how our kitty was doing (she's a bit of a Diva). They gave me the information and I felt like she was in fine shape.
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Susan Caton profile picture
Susan Caton
17 days ago
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I had such a wonderful experience at Williamsburg Grooming!! I have a small dog that has a collapsing trachea and Williamsburg offers an express cut!! Claire was in and out in less than an hour and Lisa her groomer was amazing!! Claire looks absolutely adorable! Everyone there was friendly and professional!!
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sharon maher
21 days ago
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+0
Great job on grooming. Love it!!
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Liz Parker profile picture
Liz Parker
32 days ago
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Our pup Magnus looked and acted really well taken care of when we picked him up from boarding! It is so hard to leave your baby and especially when he's got complicated medications. The staff made me feel good about his care during his stay every step of the way!
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Joan Ingle profile picture
Joan Ingle
34 days ago
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Dogs are happy when they arrive and when they are picked up. Throughly socialized!
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Theresa Zugmaier profile picture
Theresa Zugmaier
34 days ago
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Very satisfied with the Full Service Grooming for my Charlie Cavapoo.
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Lynn Menzel profile picture
Lynn Menzel
38 days ago
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+2
Our rescue dog Quinn used to be very fearful and lacked confidence, which led to bad behaviors. Because of this, we brought her to Williamsburg and began working with Kristen. Since then, we’ve seen a total 180 for Quinn!! Now, she follows commands, gives polite greetings, and is desensitized to many of the loud noises that used to scare her (I.e. hairdryer, lawn mowers, blenders). We highly recommend Kristen at Williamsburg for training.
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Lisa Hoge profile picture
Lisa Hoge
41 days ago
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very good groomers - i take my doodle there and she always looks great 👍